Ha, I thought I could wing it and do the test for my FOH Hospitality Course, but it turns out there are 10 extra modules I haven't looked at. So obviously 20 out of 30 is pretty bad score.
Anyway, if I continue from yesterday - I moved from Montgomery to work for Soho House Group.
Started in Hoxton Grill (Feb 2014), then three months later moved to Electric House on Portobello Road (around the corner from Monty) and November 2019 moved to White City House. It's amazing how versatile my journey has been, I did some time on the floor as a waitress, then moving to reception, helping out with events, taking care of events while manager was on maternity leave and then moved into the role of member relations and reception manager. And all this only at EH. Time at White City House has been an experience - just because half of the time there I haven't even been working - furlough my friends as Covid-19 takes over the world. But from Club Reception and moving into Gym Reception and becoming a manager again, was a good move altogether.
Anyway, a lot of things I have learned from SH group and realised that having membership is a very good thing for business. And especially now, when we are closed for business, money is still coming in from memberships. Yes, we are crediting the money to members who will be able to use for food & drinks when we re-open, but SH will be making profit.
So this all makes me thinking of what business I would like to be part of.
No comments:
Post a Comment